How activated the Bluetooth of the iPhone
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The second step to follow to try to solve the connection problems of your AirPods is to make sure that you have activated the Bluetooth of the iPhone or any other device with which you are using the wireless headphones.
1 . On your iPhone or iPad, open the ' Control Center ' and
check that Bluetooth is activated. You will know if the icon with the Bluetooth
symbol is blue.
2 . You can also go to the ' Settings ' of your device and
consult the section called 'Bluetooth'. You will need to make sure that the
switch is green.
In case Bluetooth is activated, we recommend turning it off
and on again to make sure that both the iPhone or iPad and the AirPods know
that it is activated.
1 . Go to the ' Settings ' of your device and tap on the '
Bluetooth ' option .
2 . On the new screen, turn off Bluetooth by tapping on the
switch. You will have deactivated it when the switch is gray and not green.
3 . Wait about 15 seconds and reactivate it by tapping on
the switch again. This time, you will need to make sure it stays green.
Having deactivated and activated Bluetooth, the connection
with the AirPods has been lost. In the list of devices, you will see that next
to the headphones it says 'Not connected'. Just tap on them to re-link them
with your iPhone.
Check your device's audio settings
Another explanation for these connection problems may be
that they are not linked to your device. AirPods are smart enough to detect
when you're using them and automatically connect, but if not, you'll need to
follow these steps.
If your problems occur when you are listening to music on
your iPhone, tap on the AirPlay icon that you will see below the song you have
selected. Now, choose the AirPods option from the menu.
On the other hand, if connection problems occur when you are
talking on the phone with someone, you should make sure that you have the
AirPods selected as the audio option on the screen corresponding to the call.
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